Conversational Intelligence (C-IQ) is a new take on an old adage: “Talk with  me and I’ll listen, talk to  me and I’ll tune you out.” Being able to communicate effectively with people is one of the most important aspects of a leader’s skill set. C-IQ gives a framework that enables us to utilize our “executive brain” to help build common goals throughout an organization. It helps build trust, the most basic human instinct, which creates the foundation needed to transform cultures and companies. Trust enables conversations to connect teams for higher performance and purpose, enabling them to innovate faster and easier. Words create worlds. So think about the world (or culture) of your business, of your team. Do your words create innovation, co-creation, good decisions…or conflict, chaos, and wasted resource? Daniel H. Pink, best-selling author of “Drive,” says “If you’re not getting the results you want, maybe it’s time to give your C-IQ’ a boost.” This experience uses neuroscience, social science, and a dose of folk wisdom relevant to enhancing your professional and personal communication lives.

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